Sixty6 Web Hosting understands the need of our cutomers to request a guarantee for our web hosting services. This is why we supply our users with a Basic Plan for cPanel Web Hosting & Plesk Web Hosting, which gives our users a week of free web hosting. In that time the user is free to cancel his subscription or payment method.

Furthermore, we also offer an overall guarantee for all our customers, no matter which plan they are using. We offer our customers a 99% Uptime guarantee for servers for Sixty6 Web Hosting Plans - no matter which control panel you are using (cPanel or Plesk).

If we offer a 99% guarantee a month, this would mean that our customers will only lose a maximum of a third of a day (all together), which is nearly 8 hours.

If you feel that you have lost 8 hours in a month, feel free to contact our support desk for reimursement. We will be willing to give a refund for the month (not including setup fees or add-on costs) or credit you with an extra month of free hosting.